Frequently Ask Questions

Frozen vs Fresh Produce?

The short answer:
Frozen produce is at most times more nutritious than their fresh counterparts.

The long answer:
Fresh fruit and veg is often picked before it is ripe, to allow time for them to fully ripen during transportation (which can take from a few days to several weeks).

This gives them less time to develop a full range of vitamins, minerals and antioxidants.
Nutritional values begin to decline immediately after harvesting and continue to do so during storage.

Fresh produce is generally stored in a chilled, controlled atmosphere and sometimes treated with chemicals to prevent spoiling during transit.

After which it may spend an additional 1-3 days on supermarket shelves, and then in homes for up to 7 days before being eaten.

Our Grade A frozen fruit and veg is only picked at peak ripeness, and are all individually quick frozen (IQF) within 2 hours of harvesting, locking in the vitamins and minerals, maintaining their nutritional value.

It also gives the produce a much longer shelve life without the use of preserving chemicals.

Studies have shown that frozen fruit and veg retain a similar nutritional value to their fresh counterparts and often many fruit and veg actually retain more nutrients when they’re frozen than fresh.

Do all Cactus smoothie sachets contain Grade A IQF fruit and veg?
Yes, any and all fruit and veg used in our smoothie sachets are Grade A IQF produce.
How much smoothie do I get?
Each one of our smoothie sachets is designed to produce 500ml of smoothie.

Generally we recommend adding 300ml of pure juice or water, but this can be altered dependant on taste and preference for thicker/thinner smoothies.

How much is Delivery?

All our products and items are shipped the day prior to delivery, and are handled by out trusted couriers.

There is a £5.95 delivery fee on orders under £30

Free delivery on orders over £30

What if I am not in to receive my box?
Don’t worry, on the delivery day you will receive a message or notification about your timed slot, and link to let your driver know a safe place to leave your box.
How should I store my smoothie sachets?
Our smoothie sachets should be stored in a freezer at -18°C.
Should I defrost my smoothie sachets before blending?
No, our smoothie sachets are designed to be blended from frozen.

Simply empty your sachet into the blender, add liquid, blend and enjoy!

How do I get in touch?
Any questions please email:

[email protected]

We aim to reply to all emails within 24 hours

I have a Discount Code, where do I enter it?
On the checkout page, under [Order Summary] you will find a blue link ‘Have a discount code? Click here to enter it’

Simply click on the link and enter your Discount Code.

What is HPP?

HPP or High-Pressure Processing is a treatment used to extend the shelf life of products.

We do not use this treatment on our products.

This treatment, however;

  • Destroys active enzymes and probiotics
  • Changes taste
  • Products which have undergone this process cannot be fresh

All Cactus Products are untreated and we make zero compromises when it comes to freshness, taste and nutrition in our products.

Contact Us

Contact Cactus Drink Well

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